Orange Bus client comments

Margaret Halligan….

Thank you all for the help you gave us on our recent trip to Tenerife [ 12th to 26th June ] and for allowing me to keep the transfer wheelchair. We look forward to hopefully returning again next year and using your services again.

Pamela Taylor….

We just want to say a huge Thank you for the service you provided during our stay in Tenerife. Chris handled Marcus so sensitively when getting him in or out of the bus on our Trip to Teide which he did several times in order to allow Marcus to take photos from vantage points. Chris’ help enabled Marcus to experience the delight of using the Cable car on his birthday. These are experiences he has been denied since waking up one morning 10 years ago in pain from his neck to his toes and unable to walk, putting an end to what had been a very active life previously. Peter who returned us to the airport didn’t just drop us at the doors when he realised we had no idea where we were going, but escorted us to where we needed to be. Jill and Administrator have answered emails almost immediately and the gentleman who originally meet us was extremely kind and polite even though our flight was two hours late. As your Logo says Punctual. friendly efficient and courteous You certainly are all of those. Thank you so much for helping to make our holiday so enjoyable. The delight on Marcus’ face this last two weeks has been wonderful. We had never heard of you until Paul Frogarty of Holidays for the Disabled booked our transfers and trips with you but we are so grateful that Paul knew about you.

Murray / Biggins Family….

Just thought I would feedback thanks for transfer arrangements for our family. Very professional and the friendly welcome really appreciated. The service got our holiday off to a great start and the assistance with luggage was a massive help. The friendly chat by the drivers both ways was very welcoming. The children, disabled party, senior citizens and my wife and I relaxed from collection to return. We will certainly use the service again and recommend to family and friends. We do not usually take the time to feedback on service however this service was exceptional and deserves some form of acknowledgement and appreciation.

Caroline Tarland….

Hello, I would just like to thank all your staff for their time and help when we used your services last week. The hire of your shuttle bus from the airport to our apartment, the wheelchair and our day trip around the island. Everyone was so kind and helpful and it took a lot of stress out of the travel arrangements knowing you where there ready to assist. We will recommend your services to any friends and family who maybe holidaying in Tenerife. Once again Many thanks.

Gwenda Johnson….

Having just returned from a two week holiday in Tenerife I felt I had to write to say a big thank you for the wonderful service you provided in collecting us from the airport and taking us to our hotel (the Mar Y Sol) and collecting us and returning us to the airport. Your sign on arrival was very clear and we had no problems in finding you and on collecting us for our departure your driver was in fact earlier than the time expected so as we were ready we were able to get going straight away. I have already recommended you to one friend who used you in October (name of Howe/Cotton) and will definitely recommend you to any other people who book their transport direct. Once again thank you for a wonderful service and we shall definitely use your services again when we next visit Tenerife.

Pauline and David Algar….

We would like to say thank you to you and your driver Andy on our recent Tenerife excursion when we went to see Vilaflor, Mount Teide and Los Gigantes. We enjoyed our Tenerife Excursion very much and Andy was a mind of information. We took lots of photos and film so we will be able to look back on our memories in the future. Andy also collected a few souvenirs for us, namely sulphur, volcanic rock and even a pine cone. Andy was a very patient and professional driver.

David McPherson….

Good afternoon, we just wanted to thank you for our recent Tenerife transfer from Tenerife airport arrivals to the Jardine Tropical. Your service was fantastic and we will be using you again on our next trip and would highly recommend you to others. Thank you again.

Julie Wall (shropshire, England.)

I just want to thank your company for an excellent Tenerife Transfer service, whilst we were on a recent family to Tenerife. The girl who drove our bus (Caroline) was extremely professional and a marvellous driver. We have had some scary taxi rides to and from the airport, but these rides with Caroline were amazing. There was 8 in our party and she was extremely courteous, caring and kind. What an excellent service your company provide, you are an asset to the island and we have recommended your service to many others. Many thanks once again for a superb service, Grateful thanks,

Kev,Lorraine and the rest of the family….

We have been back now for 3 days and are settling back into the old routine. stress, stress and stress! Thank you for making the holiday special, as it was so much better to have a bus all to ourselves. I go back to work on Monday (Kev, that is) so looking forwards to that (I think not). Lorraine really felt good being ferried around, Hear from you soon, Please keep in touch as we think of you as a friend. Best regards,

Maureen Groves….

My friends & I would like to say thank you for all your help on our holiday last week whilst we were staying at the Mediterranean Palace Hotel. Our thanks go especially to Caroline who met us at the airport & took us on our days out, which we thoroughly enjoyed. Many thanks to you all for helping to make our holiday a success. We are looking forward to seeing you all again in October. Kind regards

Shirley and Peter Brusby….

Thank you so much for all your help, we had a great time thanks to you. Back from my holidays now and just wanted to say, wonderful Tenerife Airport Transfer service thank you.

Phyll & Phil McKeown….

Just a belated E mail to congratulate you on your Orange Bus Service. We thought it was brilliant and it takes out all the worry of how to get 2 suitcases to the taxi rank. Your staff are friendly and polite and we will certainly be booking again.

Gail Mercer….

Dear Jill / Chris, Just wanted to say thank you for looking after us on our Tenerife transfer to / from Tenerife Airport Arrivals in Tenerife – it made life a whole lot easier for us!

Alison Harman….

I just wanted to say a big thank you, we can always rely on your prompt services. We also found that the bus transfer to and from the Airport was really useful and when we arrived at our accommodation the electric wheelchair was waiting for us so once again thank you very much and I look forward to using your services again next year. All your staff are always every helpful.

Keith….

Having arrived at the airport we were approached by several totes asking if we required any Tenerife transfers, How Glad we were that we had booked with orange bus we were met at the luggage belt and the orange bus rep helped us with our luggage to the bus and Marcus our driver transported us to our hotel in a clean and new bus, on the way we were told of events that are happening on the island, During our stay we booked the bus and Marcus for a days Tenerife Excursion tour. Nothing was to much Trouble for Marcus and we will be booking again

Elaine & Terry Sharp….

Just to say a big thank you for your service. It was the first time we have used the Orange Bus Tenerife airport arrivals transfer service and were delighted to be met at the luggage carousel. We want to make a special mention about Caroline, our driver, she drove us from and to the airport and also on our day trip to Loro Parque. She is a definite asset to your company. Keep up the good work.

Pauline Clark & Rebecca Goff….

On behalf of the 3H Fund, I just wanted to write and thank you and all of your staff for the excellent service you provided during our trip to Los Cristianos last week. It was a pleasure to work with you all. From the time you met us at the airport at the start of our holiday to the time that we sadly had to depart, we knew that we could rely on you all in understanding our needs and ensuring that we got from A to B feeling safe and secure along the way. Your friendly attitudes and excellent knowledge of local accessibility had a significant contribution to the smooth running of our holiday. I hope you enjoyed working with us and that we weren’t too much trouble! We look forward to working with you again in the future. Best wishes